Process orders 10x faster and eliminate fulfillment delays

Automate order processing from receipt to fulfillment with AI that learns your business rules. Handle volume spikes, reduce manual errors, and accelerate customer delivery times.

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order management automation

Built to deliver impact for operations leaders and order management teams

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95% of time save per document with 71% straight-through processing.

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93% accuracy in 6 days processing 100,000 invoices annually.

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94.9% of data fields on orders accurately captured by AI engine.

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Document automation for teams that generate revenue

Rossum’s low-code, template-free AI document processing platform eliminates manual data entry and minimizes human error. Streamlining the entire order lifecycle, from order placement
to fulfillment and delivery.

missed SLAs

Missed SLAs

Increasing order backlogs

overwhelmed by peak seasons

Overwhelmed by
peak seasons

delayed shipments

Delayed shipments

reduced customer satisfaction

Reduced customer satisfaction

multi-location complexity

Multi-location complexity

Team overwhelmed by manual tasks and a system that collapses when hit with peak volumes?

Scale order processing automatically during high-demand periods, maintain consistent accuracy regardless of volume, and keep delivery promises without increasing headcount.

  • Multi-channel order capture. Receive and process orders from email, EDI, web portals, and mobile apps with consistent accuracy across all formats.
  • Intelligent order validation. Automatically verify customer information, inventory availability, and pricing against your business rules before processing.
  • Automated routing and prioritization. Route orders based on urgency, customer tier, or fulfillment location while maintaining visibility across all channels.

process unstructured documents with AI

Your outcomes

faster processing

Faster processing

Process orders in minutes instead of hours with automated data extraction and validation.

reduced errors

Reduced errors

Eliminate manual data entry mistakes that cause shipping delays and customer complaints.

improved visibility

Improved visibility

Track order status in real-time from receipt through fulfillment with complete audit trails.

better customer experience

Optimized experience

Faster order confirmation and accurate delivery estimates improve customer satisfaction.

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Struggling with order accuracy, inventory mismatches, and customer complaints about delivery?

Coherent communication between systems and improved inventory management, order status visibility for a robust customer experience and increased trust.

  • Real-time inventory management. Provide analytical data for operational teams about stock variances to optimize inventory management.
  • Improve order accuracy. Retrieve and apply delivery instructions automatically without human intervention for increased accuracy.
  • Exception handling workflows. Automatically flag and route problematic orders for human review while processing standard orders seamlessly.

accelerate business communication

Your outcomes

inventory accuracy

Inventory accuracy

Share reliable data for accurate inventory management.

Proactive communication

Receive alerts for discrepancies between orders and master data to maintain accuracy.

faster resolution

Faster resolution

Manage order exceptions and customer inquiries quickly with complete order history.

scalable operations

Scalable operations

Handle peak volumes without additional team members while maintaining service quality.

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Complex approval workflows, multiple fulfillment centers, and integration friction across your
tech stack?

Consolidate your order management procedures, tailor business rules to fit your operations, and route clean data to your downstream systems.

  • Customizable approval workflows. Configure multi-level approvals based on order value, customer type, or product categories without IT support.
  • Multi-location fulfillment. Automatically route orders to optimal fulfillment centers based on inventory, proximity, and shipping costs.
  • System integration. Connect with your ERP, CRM, WMS, and shipping systems for automated data flow and reduced manual handoffs.

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The only document automation solution to handle enterprise complexity cost-effectively and with ease

Most intelligent document processing solutions lack good data capture capabilities, have AI that doesn’t learn, use templates, and don’t provide other critical capabilities beyond OCR. Rossum is built for fast time to value, easy configuration and maintenance, reliability and end-to-end document processing.

AI

Purpose-built AI

The only AI trained on millions of transactional documents. Comes with 50 pre-trained fields, does not hallucinate, and learns with
every click.

customization

Customization capabilities

Rossum adapts to enterprise processes of any complexity: customize routing validations, matching, data transformation, and approval workflows.

interface

Ergonomic interface

A platform that end users will adopt and love: made for fast exception handling and document verification.

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Automate the full document journey
from receipt to fulfillment

Reach the automation goals you’ve always dreamed of. Rossum receives documents from the most common data sources and integrates with industry-standard ERP, accounting, and spend management systems.

AP solutions that can automate the full invoice journey for your accounts payable team

Recognized as a trusted enterprise solution by industry analysts and
loved by customers

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Rossum named a Leader in Worldwide Intelligent Document Processing Software Vendors category in 2023 IDC MarketScape

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Rossum named a Best Performer and Fastest ROI in G2 Winter 2025

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Rossum named a Strong Performer in The Forrester Wave™: Document Mining And Analytics Platforms, 2024

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FAQs

What is order processing automation

Automated order processing is technology that processes orders faster by eliminating manual work. Automating order management workflows can reduce human error, improve operational efficiencies, and speed up the fulfillment and shipping process.

How does Rossum streamline order processing?

Rossum captures order details across multiple channels, e.g., emails, EDI, shared drives, scanners, and more. From transactional documents – invoices, purchase orders or shipping docs – and feeds them into your ERP system. This speeds processing and reduces entry errors.

Does Rossum require templates for each order document type?

No templates required. The Rossum platform uses a low‑code setup to learn document structure automatically. This means onboarding of new formats or suppliers is accelerated.

How does automating order data entry impact accuracy?

Advanced OCR technology plus validation rules reduce entry mistakes, improving demand forecasts and minimizing inventory mismatches.

Will Rossum integrate with my ERP or order management systems?

Yes. Rossum connects via API or RPA tools to push verified order data directly into back-office systems, reducing hand-offs and eliminating re-keying errors.

Rosum’s cloud-native intelligent document processing solution is highly customizable. With microservices architecture, low-code extensions, editable code, and tried and tested turnkey integrations. Including SAP, Coupa, Workaday, and more.

How does Rossum improve customer service through order processing?

With faster order intake and fewer errors, teams are able to respond quicker to clients. Automation frees up your team to focus on exceptions, improving communication, and customer satisfaction.

What is the pricing for your order management automation solution?

Rossum pricing is tailored to your business needs and automation scale, based on the volume of pages or documents you process and the extent of platform capabilities you choose. Additional services, integrations, and add-ons are available to enhance your return on automation.

Take a spin around our platform

See our AI document processing platform in action. A tour worth a million words.