Xolo is a cloud platform helping individuals, independent contractors, and freelancers establish a legal and financial framework for their administrative needs. Serving over 120,000 customers in 150 countries, Xolo’s technology has processed over 500K invoices for a total of nearly €2 billion.
As Xolo’s cloud service was rapidly growing, so was the load on their internal “digitizer” personnel that process all expenses submitted by the platform users. The digitization team found it hard to keep scaling their headcount and Xolo’s co-founder set out to find a technology solution.
Rossum improved the data capture process straight away upon entering production. The standard process of automatic agile improvements meant that Xolo could observe rapid effort-saving increases month by month moving forward.
Low-level invoices were already automatically processed without the need to configure a single layout. Xolo’s headcount remained stable despite the platform’s growth and Xolo’s “digitizers” saved 82% of time per document, fully embracing Rossum’s model of perfect human-AI synergy.