How PortPro saves up to 94% of the time spent on every document

PortPro provides web- and app-based transportation management systems for container drayage carriers, helping companies track, tender, dispatch, and provide customer service and billing services for their customers across the highest-volume ports in the United States. 

 

The Challenge

Container drayage carriers using PortPro build their process around information on Delivery Order documents. They were tedious and error-prone to process manually, as each order looked different, containing many complex identifiers and listing many entities/containers.

The Solution

Rossum delivered an AI engine to identify critical fields, presenting its embedded validation user interface seamlessly integrated in PortPro’s web platform. This allowed the solution to quickly self-learn from end customer feedback.

The Benefit

End customers found PortPro solving one of their main pain points, quickly mapping Delivery Orders to key data fields and thus removing the friction from their container tracking. This would normally involve a massive amount of typing over tracking numbers, but with Rossum, the task was seamless and easy.

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