Fugro cut invoice processing time by 70% and launched a global AP automation program

Who is Fugro?

Fugro is a leading global provider of geotechnical, survey, and geoscience services headquartered in Leidschendam, Netherlands. With a presence in more than 60 countries and over 10,000 employees, Fugro delivers essential data and insights that help clients design, build, and operate their assets safely and sustainably.

“Rossum has revolutionized invoice processing at Fugro. We’ve not only streamlined our business processes but also instilled a deep trust in our data and automation tools among our team.”

Ad Wijten, Global Finance Operations Manager, Fugro

What was the challenge?

The finance operations team at Fugro strives for maximum automation in their Accounts Payable processes. Unfortunately, the existing solution could not handle the variety of invoice layouts, didn’t learn, and could not provide end-to-end visibility into the invoice journey.

“We were looking for a solution that could deliver true AI-powered automation to mitigate our challenges and be scalable across different countries in AP invoice processing. That’s when we discovered Rossum capabilities.”

PraveenKumar K., Automation Lead, Fugro

Business objective

Fugro was looking for an AI-powered solution that could handle a variety of invoice formats, provide consistent data extraction accuracy, and deliver a high touchless processing rate. They also wanted the AP team to be independent in using and training the solution. The ultimate goal was to scale automation globally across all Financial Shared Service Centers.

The team at Fugro ultimately selected Rossum for three reasons:

• Self-learning capabilities and AI: Rossum adapts to any invoice layout and delivers high accuracy after just a couple of invoices.

• Customization options: The ability to customize data extraction fields and create data transformations using natural language prompts.

• End-to-end invoice lifecycle: The ability to trace the whole invoice journey in one place and identify bottlenecks.

Solution and results

The finance operations and AP teams onboarded four different Shared Service Centers globally within three months.

Rossum ingests invoices from the supplier portal and Outlook, extracts, transforms, and validates data, and then pushes it into the ERP system.

Thanks to Rossum, the financial operations team has decreased the average invoice processing time from 2 minutes to 35 seconds, and it continues to drop.

“I love how Rossum reduces manual work and empowers our AP team to be independent.”

Shaheda Barokzay, RPA Business Analyst, Fugro

The future

After six months of successful implementation, Fugro has onboarded most entities in their Financial Shared Service Center into Rossum. The company now plans to:

• Expand Rossum implementation globally: Middle East, APAC, and the USA
• Onboard documents in additional languages, including Chinese, Japanese, and Arabic
• Continue improving automation rates and processing efficiency