Introducing AI Agents for Paperwork

In 2025, business specialists will still spend significant time dealing with paperwork instead of focusing on value-added activities.

Teams in Accounts Payable, Customer Service, Supply Chain, and many others struggle with processing transactional documents, such as invoices, purchase orders, bills of lading, and many others.

The reality is stark: existing solutions like RPA tools, workflows, and even AI-based platforms have only scratched the surface, primarily focusing on basic data capture while leaving critical business processes manual and error-prone.

Be the first to see Rossum’s specialist AI agents in action.
Automate paperwork end-to-end and focus on growing your business.

The complexity of paperwork

Traditional automation approaches fall short because paperwork-heavy jobs involve multiple complex tasks beyond document understanding.

• Process complexity: Standard Operating Procedures (SOPs) often exist only in employees’ heads or scattered across PDFs, making consistent execution nearly impossible.
  
• Decision-making burden: Specialists must make complex decisions about GL coding, tax applications, and payment terms, which cannot be automated.
  
• Data transformation and validation: Business rules and data transformations typically require expensive IT resources and custom coding.
  
• Cross-functional coordination: Processes involve multiple stakeholders, approvals, and communications across departments.
  
• Master data management: Critical business information is scattered across ERPs, spreadsheets, and various databases.

The bottom line: Paperwork is complex, and teams need a single solution to automate it end to end.

AI agents automate all aspects of paperwork

Today, we are expanding the Rossum platform with a set of capabilities that allow business users to configure and deploy AI agents for paperwork. Those four capabilities are:

1. Procedures & Actions

Move your operating procedures from PDFs and sticker notes; just tell the AI agent what to do, and it will automate your process safely and consistently. 

Here are just a few examples of what you can automate:

• Prioritize payment on the invoice with a substantial early payment discount
• Reroute a document to a different queue
• Send an email to involve a colleague from a different team if the total amount is higher than specified

2. Reasoning

Advanced reasoning capabilities that enable AI agents to infer new data not explicitly mentioned in documents. 

Here are some examples of complex reasoning tasks our AI agents can handle:

• Select the correct line item GL code from master data
• Calculate invoice due date from payment terms in any language or structure
• Calculate the total amount of goods from complex item descriptions

3. Datasets

One place to import, create, and edit the master data you need to process your documents. Enhanced integration with enterprise master data to understand the full context of the business transaction and use it for Reasoning and Actions. 

Here is what’s great about Datasets:

• Create and edit master data directly in Rossum
• Import master data from your enterprise systems of record
• Let AI agents use master data through the whole document processing workflow

4. Business and Operational Insights

Ask the AI agents for specific insights in natural language and get a custom report that’s always up to date.

Here are some examples of reports you can get:

• Suppliers with the highest number of mistakes
• Automation rate per document type
• Available early payment discounts in the next 30 days
• Customers with the highest average order value

Most of these capabilities are already in private preview. If you want to be the first to see any of them, please sign up for our waitlist.

How are Rossum’s AI agents different?

Glad you asked.

When you build AI agents in Rossum, you get specialists who

• Know what they are doing from day one (trained on millions of relevant documents from the strong foundation of our transactional LLM Rossum Aurora).
• Learn very fast
• Operate in the context of your business and according to your guidelines
• Understand the limits of their capabilities and escalate to human agents when unsure

No LLM wrappers. No hallucinations. No catastrophic mistakes that cost you money.

That’s because Rossum specialist AI agents follow these best practices:

• Understand the context and have the skills to do the job
• Follow the process and execute actions
• Operate reliably through a system of guardrails (human supervision and reporting) 

If you want to learn more, read this foundational article by our CTO.

On a mission to eliminate paperwork

With this launch, we hope to make an impact and help you effectively use AI and AI agents in your business processes:

• Digitalize your standard operating procedures, get more clarity into your processes, and delegate the majority of paperwork to AI agents
• Focus on bringing value to your business: making both your internal stakeholders and customers happy
• Get automated insights into your automation goals and your business transactions

After all, humans are not meant to sit at their desks and type data into business systems all day long. Jilles Eisen, Global Digital and IT Director at allnex, agrees with us.

Here’s to new beginnings.

The whole Rossum team is behind this launch, and we invite you to join the agentic revolution with us.