Providing the people and expertise to support you on your document automation journey
Everything you need for a successful document automation project.
Accelerating your success in digital transformation
70% of automation projects fail, according to McKinsey. We won’t let you end up as part of that statistic. Rossum support and services will ensure you achieve high adoption rates and fast time to value.
Benefit from the experience of our implementation partners
Our services are designed to drive adoption and maximize value from Rossum
We offer a flexible approach to Support and Services delivery, from self-serve to wrapping a project team of technical experts around you. Whether it’s from a trusted partner or Rossum’s own team.
Onboarding plans
Onboard and train your team, set up and configure the platform. Benefit from our expert-led workflow design sessions to ensure the platform fits your business needs and delivers an accelerated time to value.
Success plans
Our success plans offer continuing Rossum support to optimize workflows and drive higher automation rates across your business. Benefit from live consultations with our technical experts, continual AI supervision and technical health reviews to maintain AI performance at optimum levels.
Professional services
For seamless integrations and custom-built functionality, our Professional Services team of Solution Architects and engineers is on hand to support you.
Customer support team
Want to report a technical issue or have a question about Rossum? Reach out to our technical support team via email at support(at)rossum.ai or through the Rossum app.
“Rossum’s OCR tool is nothing short of remarkable. What truly sets Rossum apart is their exceptional team. They took the time to understand my unique needs and went above and beyond to ensure I received the best possible support.”
Be our next success story
Here’s how our customers benefit from Rossum support throughout their automation journey.
