Workspaces allow you to group related Queues into one organizational unit. In this article, we show how to create a new workspace:
- After login, go to the Settings screen by clicking the “gear” button in the upper left corner.
- Click “Workspaces and queues” in the left panel.
- Click the “Add workspace” button.
- Fill the name of your new workspace and confirm.
Note: The newly created workspace does not include any Queue yet. You need to create a new Queue and assigned it to the worskpace.