AI Training Specialist

We use state-of-art AI plus intuitive UI to eliminate useless paperwork and make the whole world go faster. High performance AI can’t be created in isolation. It has to be shown real-life examples to which it can gradually adapt.

It’s paramount that these examples are interpretable by the AI. Mixed signals, false negatives/positives and inconsistencies in these examples are the main threats to a successful machine learning.

Each document processed by our customers is one such example. So there’s a unique interplay between human behaviour and the AI, which tries to mimic it.

That’s where we need you. A facilitator, who understands both the needs and habits of our customers and the learning requirements of our AI models.

About you

  • You are customer oriented. You enjoy delighting them and you don’t hesitate to go the extra mile for them. You pursue clarity and structure in the way you communicate.
  • You like studying, observing and analyzing complex problems. 50% of the job is analysis.
  • Excellent English both spoken and written is a must. The job is 50% communication.
  • You can lead customer calls in a efficient and understandable way
  • Nice to have tech skills: Machine Learning terminology, SQL, Terminal, JSON
  • Are honest and bullshit-free. You base your opinions on data, but don’t cling to it in the face of good arguments.
  • Suitable for people with prior experience in:
    • L2/L3 Customer Support
    • Data Entry
    • Data Analysis
    • Different flavours of back-office (finance, purchasing, accounting etc)

Daily tasks

  • Analyzing structure and features of various documents
  • Reviewing field annotations made by end-users
  • Analyzing predictions made by the AI and troubleshooting
  • Interpreting different accuracy metrics of AI engines
  • Training Rossum’s end-users in the usage of Rossum UI that will result in high quality dataset
  • Collaborating with AI research team on improving Rossum’s AI

What we offer 

We are building a hyper-growth SaaS startup in Prague.

  • We designed fair Employee Stock Option Plan
  • An enjoyable working environment in a very diverse team (21+ nationalities)
  • A laptop of your choice & necessary tech is a given.
  • 5 weeks of vacation, flexible working hours and home office setup.
  • English language lessons on all levels.
  • Multisport card to get your workout at any of 2 700 places in Czechia.
  • Beautiful office with 200 m2 terrace and a view of the Prague castle in the heart of Karlin.

About Rossum

We are automating document communication. Thousands of lifetimes per day are burned on manually dealing with documents in enterprise back offices. It’s a terrible job, and it makes the whole world go slower. Right now, we already process up to hundreds of documents per minute to save our users 85% of this work, serving some of the world’s best companies. Our mission is to create a world that builds rather than types, as companies that switched from email to Slack and Teams for internal communication next switch to Rossum for their orders and invoices.

We raised money from some of the best VCs in Europe and top American angel investors who backed startups like Airbnb, Revolut, or UiPath before. We are now newly backed by $100M series A investment and grow 300% a year. (Learn more)